We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Turku ordered 18.11, received at the point of issue near the house already 23.11. Used while the grater, tire and cutting cubes. Quality is satisfied, the cutting is very sharp, I managed to cut. There is a container, the nozzles themselves are attached well. I recommend to buy. With the store did not communicate, the parcel was tracked.
Ordered 11.11, delivered 22.11 To the goods there is no objection, plastic is good. Complete complete, no foreign smell. But!!! The goods were sent by an incomprehensible delivery service Strizh, which has torn all nerves. They put about delivery to the fact, today we will bring. Convenient, not convenient. You work, you don't work... Delivery only from 10.00 to 14.00, only on weekdays. All the nerves fell out. 100 times regretted that I contacted this product. Horror!
Получил быстро, экспресс-доставка пришла за неделю. Комплектация: 1) прозрачный контейнер с несколькими накладками 2) накладка, куда ставятся лезвия и остальные приспособления, на накладке также есть подвижная часть, с помощью которой продавливаются продукты через лезвия для "кубиков" 3) дуршлаг, которые помещается в прозрачный контейнер, если продукт выделяет много жидкости он отделяет продукт от влаги 4) два квадратных ножа для нарезки кубиков - крупный и мелкий 5) квадратная накладка для отделения желтка от белка 6) прямоугольный нож для тонкой плоской нарезки 7) прямоугольный нож для тонкой волнистые нарезки 8) два прямоугольных ножа для нарезки "корейской морковки" - крупный и мелкий 9) прямоугольная пластмассовая штука с круглыми отверстиями 10) держатель, на него можно наколоть продукт и безопасно нарезать 11) "расчёска" для чистки ячеек на накладке, которые проталкиваютпродукт в квадратные ножи 12) коробочка для прямоуг. ножей Не всё прям чётко встает, но в целом норм. Берите
Vegetable cutter is excellent! Fully corresponds to the description. Bought for slicing Salad Olivier. For raw vegetables are good knives for Korean carrots, knives in the vegetable cutter itself are suitable for boiled vegetables, Cooked sausage. I'm happy with the purchase. Thank you. Packed well, you can and for a gift.
The product corresponds to the description, the grater is made of durable plastic, the nozzles at first glance look very strong and quality, in fact have not been used yet. It is a pity that there is no instruction in Russian language, I hope we will deal with it. Delivery to postamata by AliExpress in 12 days.