What Does "Stuck in Transit" Mean?
Every courier has a number of different status updates that they might issue based on the information that they are provided from their drivers during their routes. Every Arkansas delivery service might have slightly different designations for the statuses that they assign to shipments, but there is one that is fairly universal, and that is “Stuck in transit”.
When you want to check the status of your shipment, you just have to use the means that your courier company told you was the best way to do so. Usually this involves something simple like taking your reference number and phoning in to a toll free number, or logging on to a website. Then, after entering your reference number, you will be given a status update on your shipment.
When this happens, you will usually just get the location of your package. This can be very specific now that GPS tracking on packages has become the accepted industry standard. However, there are still other notices which might be included in the status of your package. A common one of these is the unfortunate stuck in transit status.
This simply means that something has happened that has caused the courier to label your package as no longer moving towards its destination. It is at best, a very vague status, as it could mean that one of several different things has happened. A package could have become stuck in transit because it was stopped at a border crossing, in a vehicle accident, because a blizzard has stopped traffic, or any number of other things which would slow down the movement of the courier vehicle.
There are some ways that you can get more information about what has actually caused your shipment to stop moving. Sometimes a courier company will have a way to access a more detailed report online, where you will be able to access any additional information if it exists. On the other hand, you may need to call the company directly.
This is often going to be your best option, simply because they have likely been in direct contact with the driver of the vehicle. Drivers will usually update the dispatch office with more information than might be provided in the computer system, meaning that you can get a clearer understanding of what has happened to your product by contacting someone at that office. They can hopefully tell you what happened, and how long your shipment will be stuck.